Got a Concern or Complaint? Start Here!

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311 is a great tool!
This data is collected and part of the permanent record. It can be used for police action, city planning, budgeting, you never know.
PLEASE USE 311 to report any problems or complaints that are not emergencies.
It is EASY-  Install the 311 app to your smartphone or make a complaint online for quick service.
The 311 app will track your complaints for you. 
EMPOWER YOURSELF with this fabulous tool!
Link to website:
Link to app:
Here is a link to check on the cafe and area and how many chairs permitted.
BIG NEWS: From SLA Chair Bradley to Manhattan CBs via closed meeting November 13. SLA prefers complaints made to SLA COMPLAINT FORM online and phone. You must give your name but it stays in confidential investigative report. Several complaints will get action. It will go in file for that business. Make these whenever warranted. In order to prevent renewal of license licensee must already have violations and investigation on record. SLA RENEWALS ARE OTHERWISE AUTOMATIC. BTW CONTINUE to lodge same complaints via 311 and CB13.

● CB members are able to notify SLA directly too! Such complaints carry weight.


• General link

• Online form…/ComplaintRegistryPage.jsp

• Report via email with subject line “Self Reporting”

• Report via phone 518-474-3114 then press 2 then 1


Friends and neighbors!

Welcome to the master contact list last updated 6/13/2016. Please help us complete the list and let us know how it can work better for you! If there is an officer/official/office that you think needs to be added, please feel free to contribute in the comment section below.  Also, please feel free to report any broken links in the comments section.


NYPD Contacts:

  • Call 311-Report disturbances and keep a record. You can do this online to save time.
  • Submit a video (link)
  • Call the NYPD 34 Precinct: (212) 927-9711
    1. Deputy Inspector Reymundo Mundo:
    2. Community Affairs: or (212) 927-0287, (212) 927- 0576
    3. Follow NYPD34 PCT on Facebook or Tweet @NYPD34Pct
  • Other  NYPD Numbers:
    1. Community Policing: (212) 927-2640
    2. Crime Prevention: (212) 927-9301
      Domestic Violence: (212) 927-0821
      Youth Officer: (212) 927-0701
      Auxiliary Coordinator: (212) 927-0700
      Detective Squad: (212) 927-0823
  • Call 911 if disturbance continues.
  • Amplified Music Violations, HVAC Noise report to local NYPD 34PCT. These violations under DEP ( Dept. of Environmental Protection)
NYPD 34 PCT Neighborhood Coordinating Officers- NCO’s 
Check this link for your NCOs.  Scroll down for contact info.
You may contact NCO’s via phone, text or email. All that info is listed.
The NCO’s supervise police activity in their sector.
NYPD 34 Precinct Community Council 
Scroll down to lower right corner for recent posts to see stories
Feb. 2017 we have a new NCOs- PLEASE email, text and call these POs. They want to hear from you! Neighborhood Coordination Officers are assigned to sectors and supervise NYPD 34 coverage. They can assist in many things- mainly your safety but yes in Quality of LIfe issues. Most of us are in Sector D.
Sector D- Broadway 7 Sherman North to Bronx & everything north of 207th St.
929-375- 5260
There are 4 sectors:
Sector C- East side of Broadway from Fairview Ave. to Sherman Ave., North until 207th St. and East to Harlem River Drive
Sector B- North of W. 179th St. to Riverside Dr., West of Broadway to the Hudson River
Sector A- North of W. 179th to Dyckman St., East of Broadway to the Harlem River
Ruth De La Cruz 212-781-1249
Nicole Smith 2120781-1250

Community Board 12 District Office:

  • Address: 530 W. 166th St., 6th Fl, New York, NY 10034
  • Phone: 212-568-8500, 212-740-8197
  • File a complaint.
  • Follow CB12 Manhattan on Facebook.
  • CB12 Contacts:
    1. Ebenezer Smith- District Manager
    2. Paola Garcia-Community Services Aide
    3. Shah Ally-Board Chair                                                                                               

NYC Council Member Ydanis Rodriguez District Office (10th District)
618 W. 177 St New York, NY 10033
Phone: (212) 521-

Jose Louis Chief of Staff                                                                                   Russell Murphy-                                                                                                                                                                                   Erica Ramos-                                                                                                  Lucas Acosta-                                                                                                 Kiana Diaz-                                                                                                                  Stephanie Miliano

Ydanis Rodriguez on Facebook                                                                                                              Tweet @ydanis

NY State Senator Marisol Alcantara District Office                                                                                     5030 Broadway New York, NY 10034                                                                                                           Phone: (212) 544- 0173

Congressman Adriano Espaillat Harlem Office                                                                                    163 West 125th Street Harlem State Office Building  ​New YorkNY 10027                                                                                                          Phone: 212-663-3900                                                                 Laurie Tobias- Cohen

New York State Assembly Member Carmen De La Rosa  District Office 210 Sherman Ave, Suite A New York, NY 10034 Phone: (212) 544-2278

NYC Mayor Bill de Blasio                                                                                                                         Online form                Mayor Bill de Blasio on Facebook                                                                 


Deputy Mayor Tony Shoris

NYC Parks
Jennifer Hoppa- Phone:(212) 796-1388, Email:
Daniel Mercado-                                                                   
Tweet @NYCParks
NYC Parks Commissioner Mitchell Silver- Tweet @mitchell_silver

NYS Liquor Authority (SLA)                                                                                                                                   Chairman VIncent Bradley                                                                                                                                 Commissioner Greeley T. Ford                                                                                                 CEO Kerri O’Brien- Phone: (518) 486-5440, Email:                          Assistant to CEO Joseph Flasz- Phone: (518) 473-3114, Email:                     SLA Secretarys Office – Phone: (518) 474-3114

General Bar/ Restaurant Complaints: Closing Hours, Violations Phone: (518) 474-3114 Option 2

NYC Department of Sanitation (DSNY) – Failure to Clean Sidewalk, Trash Pile- Up, etc.       Phone (646) 885- DSNY

Department of Health & Mental Hygiene- Mobile Food Vendors Phone (212) 676-1650

NYC Department of Consumer Affairs (DCA)
                                                                                                                                                                       Fred Riley- Senior Community Relations Coordinator
42 Broadway, 8th Floor New York, NY 10004
Phone: (212) 436- 0183, Email:                                                                                                                                                                                                       DCA Know the Law-
DCA File A Complaint –
Sidewalk Cafe Permits Violations: Hours, Tables, Chairs, etc. Phone (212) 487- 4111
Civilian Complaint–NYPD

Send a message to the  Police Commissioner:

Manhattan DA
Resources for victims of public corruption
Eric Schneiderman NY Attorney General
The Public Integrity Unit, part of the District Attorney’s Rackets Bureau, no email or homepage, you call they give the address and contact info. all communications are done offline. the initial contact is phone, then you write out the complaint in letter form
Sanitation Dept.
Dept. of Transportation

FDNY Contacts: 

Assistant Chief John Sudnik                                                                                                            Manhattan Borough Commander
100 Duane St., 3rd Fl., New York, NY, 10007

Fire Officers’ Union:
Uniformed Fire Officers Association
225 Broadway, Suite 401
New York, NY 10007
att: Manhattan Trustee

Firefighter Vincent Speciale, Manhattan Trustee
Engine 55
363 Broome Street
New York, NY 10013

FDNY Website

FDNY Phone Numbers Link


Charles Rangel- Congress
Herman Farrell- NYS assembly
Charles Schumer
Kristin Gillibrand
Bill Perkins- NY
Gale Brewer- Manhattan Borough President
Public Advocate’s Office- Letitia

NB: this information will be updated as news is made available.

2 thoughts on “Got a Concern or Complaint? Start Here!

  1. Jennifer Wollock

    Dear Friends,

    As a resident who continues to be inconvenienced by the loss of the laundromat at 267
    Dyckman Street and concerned about the quality of life in this corner of the neighborhood
    for families with children, I am wondering what is going on and if there is anything I can
    do to help.

    Many thanks for your attention.

    1. admin Post author

      Hello Jennifer,

      This is a true loss for the community. The business next door the the laundromat bought out the laundry lease and annexed the space. This business- Kon’to Euro has been attempting to get a liquor license since 2013. We have been fighting it. So far they have not succeeded. The NY State Liquor Authority will make a decision as early as Jan. 19 on this at a public hearing. You can help by attending and opposing. The hearings are at 10 am in Harlem. You can also write letters to the SLA. I will add you to the list to be notified.


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